A top Federal Emergency Management Agency official pledged that the agency will work to ensure that Hurricane Sandy victims "get every penny to which they're entitled," according to U.S. Sen. Robert Menendez.

Menendez (D-N.J.) made the announcement after "a very frank and productive conversation" with Brad Kieserman, FEMA's deputy associate administrator for insurance.

"Mr. Kieserman made a personal commitment to me that FEMA will take aggressive steps to make sure victims of Superstorm Sandy get every penny to which they're entitled," Menendez said. "Importantly, that means creating a process to not just review cases in litigation, but all cases in New Jersey where there were questionable practices. He also committed to fundamentally reform the claims process so these egregious bad practices are never again repeated."

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