The Federal Emergency Management Agency committed itself Wednesday to reviewing payments made on claims by Superstorm Sandy victims to make sure they are getting all they are entitled to from the National Flood Insurance Program, Sen. Bob Menendez said after what he called “a very frank and productive conversation” with the FEMA official responsible for resolving Sandy claims.

Brad Kiesserman, the FEMA official, “made a personal commitment that FEMA will take aggressive steps to make sure victims of Superstorm Sandy get every penny to which they’re entitled,” said Menendez, New Jersey’s senior senator.

“That means creating a process to not just review cases in litigation, but all cases in New Jersey where there were questionable practices,” Menendez, a Democrat, said in a statement issued by his Washington office. “He also committed to fundamentally reform the claims process so these egregious bad practices are never again repeated.”

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